Customer Care | Refunds & Exchanges
Most items are made to order. Please allow 7-14 days for all units, clip ins, up downs, and pony tails.
All sales are final. No refunds. Only unopened and unused items maybe returned for exchange only 14 days after purchase date.
All extensions products are 100% human hair. If product received is faulty, please take pictures and email firstname.lastname@example.org. If hair meets the requirements for exchange, please send faulty item to 5782 Vinings Retreat Way SW, Mableton GA 30126. Once received, we will ship out replacement item.